KSS Knowledge Management Framework

Unlike traditional approaches to knowledge management, which focus almost exclusively on consulting, the KSS approach to knowledge management is based on two main elements:

• A simple knowledge management framework
• Robust tools that allow you to manage knowledge as part of your daily activities

The KSS knowledge management framework provides a straightforward guide to the knowledge management process:

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KSS products allow you to build models of your knowledge and information. These models preserve the knowledge in a meaningful context, which makes the captured knowledge richer and more accessible for later use.

Why Use Explicit Knowledge Bases?

Creating and using explicit knowledge bases is not an extra task. Rather, capturing knowledge and information as you find or invent it becomes part of the way you work. Explicit knowledge bases allow you to

• Capture knowledge and information at its point of origin--before it is lost.
• Convert implicit knowledge into explicit knowledge that can be captured, organized, managed, stored, searched, and reused.
• Establish a baseline and then add new knowledge as it is developed.
• Support the proliferation of best practices, standard operating procedures, and continuous improvement—even when one team replaces another.
• Form a foundation for modeling and simulation to make current decisions that accurately account for the past while you continue to investigate and predict the future.