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Knowledge Management
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Knowledge Infrastructure

  • The average company loses 8% to 17% productivity annually recreating lost knowledge and data.
  • Knowledge workers in the United States spend 10% to 33% of their time looking for information.

How much time and money is lost knowledge costing you?

Traditional knowledge management companies pitch long-term, high-priced consulting engagements as their main value proposition. And they rarely offer tools that can be immediately implemented as part of their solutions.

Knowledge InfrastructureKnowledge Systems Solutions is different. We learn just enough about your organization to design a knowledge infrastructure solution based on your needs and our best practices developed by working with other companies. Our solutions leverage reasonably-priced tools that you can start using today.

KSS can help you reduce knowledge loss in your organization. We work with you to

  • Identify and understand the problem
  • Quantify the extent of knowledge loss in your organization
  • Develop a knowledge infrastructure solution tailored to your organization
  • Provide you with tools and training you can use now
  • Deliver an ROI that clearly measures the performance of your solution

Special Offer

Using episTree significantly reduces the amount of time knowledge workers spend looking for and recreating information. To show you how, KSS has created a special offering designed to help you quickly and cost-effectively implement a knowledge infrastructure that reduces knowledge loss and increases reuse.

Product and Training Implementation Services
- 10 licenses of episTree
- Onsite training for up to 10 users
- Assistance developing initial knowledge model templates
- 2 years of software upgrades, including powerful new features currently under development on government contracts
- Survey to quantify the problem of lost knowledge
- Analysis to identify critical vulnerabilities and key knowledge repositories
- Knowledge infrastructure tailored to your organization
- ROI to measure solution performance
- Attentive customer service during and after the project 
Note: This offer can be structured to be expensed or capitalized based on your organization's budgetary process.

High-Level Schedule

Week 1 Week 2
2-day onsite kick-off meeting:
- Define problem of knowledge loss
- Conduct interviews with key resources
- Determine survey distribution
- Begin online survey
Off-site activity:
- Complete online survey
- Analyze survey results
- Describe high-level findings
Week 3 Week 4
Off-site activity:
- Develop recommended knowledge infrastructure
- Draft final report
- Confirm analysis and findings with client
- Conduct further analysis as needed
4 days on-site:
- Deliver and install software
- Train users
- Develop knowledge model templates
- Deliver final presentation and report

Pricing and Availability
For more information about this knowledge infrastructure offering, contact sales@ksysinc.com or call +1 858-657-2121.

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