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Consulting

KSS offers a variety of consulting services designed to complement and extend the usefulness of our products.

Knowledge Retention in At-Risk Environments

How much vital information and knowledge will your company lose when one key person retires? What if five key people leave the company? At what point does the potential knowledge loss pose a serious risk to your ability to do business? One large multinational company with over 5500 employees recently determined that if 100 key employees were to leave, the resulting lost knowledge, information, and experience would catastrophically affect their ability to do business.

KSS recognizes the importance of capturing and managing information and knowledge in order to reduce risk and increase productivity in business. We specialize in developing products that support and simplify knowledge management. Through our work with government and private sector clients, we have developed a consulting methodology to identify, capture, organize, and manage important information and knowledge in an organization:

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KSS consulting process: Survey, Strategy, Roadmap, Implement

KSS consulting services complement our products and provide a complete solution tailored to your organization's need to easily find and reuse knowledge and information. Our services can leverage your organization's knowledge through standardization and automation. The standards established with the help of our experts can tremendously increase productivity while reducing overall hours. From start to finish, our experts will help you understand the problem of knowledge loss in your organization and implement a knowledge infrastructure that supports your unique needs.

For more information about any of our consulting services, contact us.

 

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